Frequently Asked Questions

It is essential to exercise caution if the electric, gas, or water supply has been affected or disabled by first responders. Only after a qualified professional has evaluated and determined the safety can one consider restoring these utilities.

Generally, we aim to arrive on-site within 1-2 hours, as long as the location is within a 50-mile radius of a Best Option Restoration of North Cincinnati. However, please note that response times may differ based on factors such as traffic, accessibility, government regulations, and the severity of the damage. Additionally, through our community recovery partnerships, we can work with other companies to gain access to blocked areas when necessary.

They adhere to standards and guidelines set by AIHA, CDC, and EPA, employing the latest research and methods for safe mold removal.

Providing a specific timeline for complete restoration is challenging due to the various factors involved in fire and smoke restoration services. Our Best Option Restoration of North Cincinnati technician will be able to give you an estimate with projected dates and phases for your restoration project, which will provide a better understanding of the duration.

The majority of onsite services are performed by our skilled technicians at Best Option Restoration of North Cincinnati, enabling us to maintain stringent quality control and consistency in our services. However, there may be instances where subcontracting is necessary, particularly for major construction trades, specialty trades, engineering firms, environmental testing firms, and manual labor sources. The decision to self-perform or subcontract is based on the project's size, scope, and location. We also maintain strong partnerships with reputable national subcontractors and suppliers to ensure exceptional service and benefit from volume discounts.